Privacy Policy

Effective 13 October 2026. This policy covers the Cartella app and getcartella.app, run by Owl Collective, a sole trader in Sydney, Australia ("we"). Contact: getcartella@gmail.com.

The short version

Cartella works without a name, email or password. We keep only what the game needs to remember your cards and your streak. Ads are shown by Google AdMob, which uses device data as described below. We don't sell your personal information.

What we collect

An anonymous account. On first open, the app creates a random account ID so the server can remember you. No name or email is needed.
Game data. The cards you've pulled and when, your streak, freezes, pauses, and your pity counters.
Settings. Your device's time zone (so your day resets at your midnight) and the time you chose for the daily reminder.
Optional sign-in. If you choose "Save your binder" with Apple or Google, we receive the account identifier and, if you allow it, the email address that provider shares with us. With Apple you can hide your email.
Purchases (when available). If you subscribe to Cartella Plus, Apple or Google handles payment. We receive a record that you're subscribed, through our subscription provider RevenueCat. We never see your card details.
Basic usage numbers. We may record anonymous events such as "a pull happened" to understand retention. These are tied to your random account ID, not to your name.

Advertising

Free users see ads from Google AdMob. AdMob may collect device identifiers (such as the advertising ID), IP address and ad interaction data to show and measure ads. Where the law requires it (for example in the EU and UK), the app asks for your consent first through Google's consent tool, and on iPhone it asks Apple's tracking permission. You can say no and still play; you may see less relevant ads. See how Google uses information from apps that use its services.

Notifications

The daily reminder is scheduled on your device. We don't send push messages from our servers.

Where your data is stored

Game data is stored with our database provider Supabase, in its Sydney (Australia) region. Our service providers (Supabase, Google AdMob, Apple, Google, RevenueCat) process data on our behalf or under their own policies, and some may process it outside Australia.

How long we keep it

We keep your game data while your account exists. If you don't open the app for 24 months, we may delete it.

Your choices and rights

Ask for a copy of your data, or for it to be corrected or deleted, by emailing getcartella@gmail.com with your account ID (shown in the app's Settings).
Deleting the app removes local data from your device; email us to delete the server copy too.
You can change ad consent and tracking permission at any time in the app's settings and your device settings.

We handle personal information in line with the Australian Privacy Principles, and with the GDPR and US state privacy laws where they apply to you. If you're unhappy with how we handled your data, contact us first; in Australia you can also complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Children

Cartella is not directed at children under 13, and we don't knowingly collect their personal information. If you believe a child has used the app, email us and we'll delete the data.

Changes

If we change this policy, we'll update this page and its effective date. Big changes will also be shown in the app.